Parvez Alam

Defining the role of the server, a choice of the most suitable OS Selection of the server hardware, software, and licensing policy Equipment setup, and OS setup. Installing and configuring the software for a specific server role. In-depth customization of services for certain tasks. Backup and recovery setup. Processes of the data center (storage, backup, server, and virtualization). Server security configuration and performance optimization

Setup, support, and troubleshooting of Barcode scanners, POS printers, POS Terminal, handheld terminals, and Barcode Printers. knowledge of network technologies, firewalls, cloud services, and Microsoft infrastructures. Support LAN, WAN, Wireless, VPN, and internet. Support operating systems such as Windows, and Linux. Maintain hardware and software for Biometric Machines (ESSL Devices), and CCTV security system. Facilities Configuration & Troubleshooting of Microsoft Outlook

Diagnosing the source of users’ IT problems. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Repairing or helping customers. Monitors performance of the product and maintains product manual. Provide technical support to site users by remote log-in/phone. Planning and undertaking scheduled maintenance upgrades.