Andrea Meppelink
Angestellt, Customer Success Partner- Human Experience Management (HXM), SAP
Hamburg, Deutschland
Werdegang
Berufserfahrung von Andrea Meppelink
Bis heute 11 Jahre und 11 Monate, seit Aug. 2012
Customer Success Partner- Human Experience Management (HXM)
SAP
I ensure that customers can maximize the value of their partnership with SAP. As the key contact for customers, I provide guidance, support and empower them to adopt the solution.
I focus on SAP BusinessByDesign- a comprehensive, fully integrated business management solution delivered in the cloud. The solution is a core part of the SAP cloud portfolio and is specifically designed to provide small and midsize companies with the benefits of a large scale business management application without the need for a large IT infrastructure.
I help SAP PartnerEdge partners to grow their business. I focus on the enablement, development and activation of SAP partners and provide operational support and services based on individual targets and requirements.
11 Monate, Juli 2011 - Mai 2012
Curriculum Manager (fixed term)
The Open University
Project Management, managing presentations of 3 courses and production of a new science course. Responsibility for quality of learning material, course website, Exam Board meetings, E-learning material and general VLE delivery. Teaching geoscience to undergraduate students. STEM Ambassador. Fixed term Position.
1 Jahr und 6 Monate, Feb. 2010 - Juli 2011
Research Technician U-Series/ICP-MS (fixed term)
The Open University
Radiometric dating of rocks and trace element analysis: preparation of rock samples (drilling, dissolving, column chemistry, extraction of Uranium,Thorium and Protactinium for radiometric dating) and analysis by mass spectrometry- ICP-MS. Sole responsibility for acid stills. Radiation checks, lab safety, maintenance of scientific equipment. Teaching geoscience to undergraduate students and geochemical techniques to postgraduate students and external visitors. STEM Ambassador.
1 Jahr und 8 Monate, Juni 2008 - Jan. 2010
Administrator/Project Coordinator/HR (maternity cover)
The Open University
1 Jahr, Juni 2007 - Mai 2008
IYPE Project Coordinator (project based employment)
Geological Survey of Ireland
Organizing and planning of all events regarding the International Year of Planet Earth 2008 (IYPE) for the whole of Ireland and Northern Ireland. Building relationships with universities, industry, amateur societies and professional organizations. Responsibility for budget of €130,000. Organized opening event in Dublin Castle with more than 300 guests, dinner, wine reception, lecture and exhibition.
1 Jahr, Juni 2006 - Mai 2007
Customer Service Representative (supervisor for international offices)
Fintrax
Responsibility for customer queries over the phone and by email. Remote qualtity supervision of 32 European offices. HR support and backup.
6 Jahre und 5 Monate, Okt. 1999 - Feb. 2006
HR and Compliance Manager
Cashback Ltd. t/a Global Refund (part of Fexco)
Responsibility for HR Department and all Compliance issues such as Risk Management, Business Recovery, legal reporting, Data Protection and Consumer Rights. Staff Trainer.
Ausbildung von Andrea Meppelink
5 Jahre, Okt. 2004 - Sep. 2009
Geosciences
The Open University
Geology, Volcanology
Sprachen
Englisch
Fließend
Deutsch
Muttersprache