Andriy Malenkov
Bis 2019, Product Lead, DuPont
Berlin, Deutschland
Werdegang
Berufserfahrung von Andriy Malenkov
Bis heute 3 Jahre und 7 Monate, seit Dez. 2020
Product Team Lead
Just Eat Takeaway.com
Heading Live-Automation Subvertical which includes 5 product teams and 4 products: - capacity management (downranking and closing restaurants, ETA, delivery fee) - live operations (displaying live logistics situation and KPIs) - integrations and dispatchment of couriers (courier dispatching aka matching courier with order)
Key highlights over the last 6 months for mobile app: - registration rate of new users has increased from 50 to 64% - the conversion rate for key product offering has skyrocketed by 33% - retention of 4-week non-premium users has improved by 20% - ARPU has quadrupled mostly by growth hacking tactics Key highlights over the last 6 months for website: - the number of weekly users has increased from 10 to 14k - the number of returning users has increased by 15%
2 Jahre und 3 Monate, Juli 2017 - Sep. 2019
Product Lead
DuPont
o Successfully integrated AI-powered conversational chatbot to ease the pain for customer support and provide agents a helping hand o Automated a process of getting customer feedback in 4 touchpoints along the customer journey o Led the development of an algorithm to generate high-quality leads by building the conversational chatbot o Simplified the process of onboarding new users for our DuPont e-commerce platform. The time-to-first value decreased by 40%
1 Jahr und 9 Monate, Okt. 2015 - Juni 2017
Senior Product
DuPont
o Led development of e-commerce shopping assistant (chatbot) to recover lost sales when users abandon their baskets o ML-based predictive analytics for promotion and price optimization o Augmented the functionality of internal CRM by automating repetitive tasks such as adding contact information about prospect lead, sending reminders to follow-up with the lead and automatically converting the prospect lead to qualify a lead so that no sales are lost
2 Jahre und 4 Monate, Juni 2013 - Sep. 2015
Product Owner
KPMG
Ausbildung von Andriy Malenkov
8 Monate, Jan. 2020 - Aug. 2020
User psychology
Interaction Design Foundation Organization
11 Monate, Sep. 2008 - Juli 2009
Master in Financial Mathematics
University of Exeter
Sprachen
Englisch
Fließend
Deutsch
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