Dipl.-Ing. Andrzej Misiak

Berufserfahrung von Andrzej Misiak

• Bis heute 5 Jahre und 9 Monate, seit Okt. 2018

  IT Security Officer

  Orange Belgium

• 2 Jahre, Nov. 2016 - Okt. 2018

  HPE Poland / DXC Technology – Account Security Officer

  DXC Technology

  – Responsible for overall Security aspects within customer IT environment; – Responsible for resolving Security Issues; – Managing Security Risk and Exception to standards management; – Leading Security operational governance activities – (i.e. compliancy checks, vulnerabilities scans);

• 4 Jahre und 5 Monate, Juli 2012 - Nov. 2016

  HP Poland – Platform Owner

  HP

  – Responsible for overall Service Delivery - Exadata Warehouse platform (incl. security area); – Team leading; – Providing leadership on HP side during incidents on applications and infrastructures (incl. security incidents); – Responsible for end-to-end ownership of a service for business applications and infrastructure; – Responsible for design and implementation of support models for deployment of new solutions, releases of applications, and new applications.

• 1 Jahr und 1 Monat, Juni 2011 - Juni 2012

  IBM Poland – Service Delivery Manager

  IBM

  – Responsible for overall Service Management for all the operational activities of the customer of the AIM (Africa /India / Middle East) Zone scope; – Customer’s focal point for all aspects concerning IT service delivery; – Providing single point of escalation for all delivered services; – Providing leadership on IBM side during incidents on applications and infrastructures. – Actively participating in Change Management process in terms of services and applications within scope.

• 1 Jahr, Juli 2010 - Juni 2011

  Client Service Manager / Service Delivery Manager

  IBM

  – Responsible for support and maintenance management of customer IT systems (based on vessels); – Supplier’s central point of contact for the service; – First point of escalation for all services provided for the customer; – Coordinate activity for problem resolution; – Coordination of work of IT engineers; – Ensuring the highest quality services and implementation of SLA; – Responsible for stock management;