Aurelie Medici
Angestellt, Client Care Manager, Bottomline Technologies
Geneva, Schweiz
Werdegang
Berufserfahrung von Aurelie Medici
Bis heute 5 Jahre und 10 Monate, seit Sep. 2018
Client Care Manager
Bottomline Technologies
• Succeeded in re-establishing communication for process improvement of plus 1 program through latency avoidance and on-time product selling. • Minimized client escalation and contract termination chances via enhancement of satisfaction of 30 clients. • Ensured delivery of quality products by coordinating with service desk for effectiveness of SLA.
1 Jahr und 6 Monate, Sep. 2016 - Feb. 2018
Inside Sales Representative
Tech Data Schweiz GmbH
Follow-up with customer for license renewals and new licenses for Veeam & VMware Leads qualification from marketing campaigns or others marketing operations, like tradeshows Managing & creating sales pipeline opportunity via SAP Responding tenders on time by delivering sales quotes Processing orders coming via emails, or phone calls, licenses delivering and invoicing Working closely with Marketing to set up invitations & other marketing materials, proofreading & translations…
8 Monate, Okt. 2015 - Mai 2016
Inside Sales & Sales Admin Operation
Silent Circle
• Streamlined order management process for faster deliveries. • Oversaw communication development for expansion of client network. • Evaluated KPIs to monitor and report progress levels to management.
2 Jahre und 1 Monat, Okt. 2013 - Okt. 2015
Freelance Marketing Manager
INFORM’ETHIC
2 Jahre und 5 Monate, Aug. 2009 - Dez. 2011
Marketing Manager Operation
Clarity Systems, an IBM Company
Ausbildung von Aurelie Medici
1 Jahr und 10 Monate, Sep. 2002 - Juni 2004
Sales and Marketing
ICOGES
Sprachen
Französisch
Muttersprache
Italienisch
Muttersprache
Englisch
Fließend