Benti Metolli
Angestellt, IT Specialist, DELTA Group
Offenbach, Deutschland
Werdegang
Berufserfahrung von Benti Metolli
Bis heute 2 Jahre und 9 Monate, seit Okt. 2021
IT Specialist
DELTA Group
Offer technical support to company staff and troubleshoot computer hardware, software problems, printers etc. Review diagnostics and assess the functionality and efficiency of Network, Computers, Printers etc. Assists in planning and coordinating of: New systems design (LAN, RACK, Servers, PC-s, etc.) Acquisition (Taking offers and details from multiple vendors for best decision) Installation (Leading, controlling and assisting in the installation of Network data cable, IT Devices, Rack, Servers, etc.)
5 Jahre und 10 Monate, Jan. 2016 - Okt. 2021
IT & SALES MANAGER
ATOM SHPK
Create and maintain customer relationship with SLA for Electronic Devices, Software and IT Support. Design and documentation of Local Area Network, Work Position, Rack Implementation, Security Devices, etc. Design and update existing infrastructure of LAN and IT devices to reach better performance. Installation and configuration of various electronic devices such as Servers, Workstations, Personal PC, etc. Clarification and training of customers on the use of various Software and IT electronic devices.
6 Jahre und 3 Monate, Nov. 2009 - Jan. 2016
IT Help Desk Support Specialist
ePoint SHPK
Installation and configuration of electronic devices such as Servers, POS, AIO, Thermic Printers, Routers, Pocket PC and more. Installation and maintenance of Data Copper Cable, Rack Cabinet, etc. Installation and configuration of software such as Windows , Microsoft Office, SQL Server etc. Customer training on electronic equipment management and control so that any problem could be solved as soon as possible. Frequently maintenance of electronic equipment such as Servers, PC, Printers, etc.
Sprachen
Englisch
Fließend
Italienisch
Gut
Deutsch
Grundlagen