Christina Myers

• Educate key members on hospice and the continuum of care provided by HCR Manor Care in states that require a certificate of need to operate • Develop relationships and strategies with community to impact the health care needs • Provide support letters and letters of intent to contract on professional letterhead from key members to support company’s CON application • Provide de-briefing report on each project

• Drove growth to meet and exceed agency revenue expectations • Recruit, interview, hire and train effective sales team • Lead account development including direct involvement with major regional accounts • Collaborate with operational leadership and sales team to lead the development and implementation of a market assessment and strategic growth plan and reviews at regular intervals • Spent majority of time direct selling/coaching with sales staff in order to achieve revenue • Analyzed growth revenue

• Accessed new market opportunities through data collection and analysis • Developed or assisted with the development, implementation, analysis and maintenance of reports, Web-based applications, which provided existing markets the data necessary to capture growth opportunity along with grow process • Assisted and monitored the downloads of data from CMS, AHD, state level and other market data into DTS packages within SQL to support market analytics • Oversaw and maintained the information system design

• Completed Medicare, Medicaid and Blue Cross Cost Reports quarterly to report to the United Government Services, LLC. • Developed and assisted in the completion of internal financial cost reports • Assisted auditors on a daily basis; Customer Service • Presented to administrative staff on a regular basis • Analyzed internal reports to increase bottom line • Trained colleagues

• Helped prepare schedules with financial information to report internally • Maintained the delivery of month end reports to departments • Helped with entering budgets into excel for departments • Kept and maintained Bad Debt log for both Flower and Toledo Hospital • Helped with preparing schedules for the Flower Hospital Cost Report filed annually • Trained colleagues

• Customer Service • Answered and logged calls for different doctor offices and for Ask A Nurse • Assisted in the admissions of “Regional Children Patients,” utilizing Life Flight • Follow up with Regional Admissions and chart of the patients; Customer Service • Developed spreadsheets to maintain patient information • Trained colleagues