Cristina Mancarella

Team workload management First point of contact for daily questions and internal follow-ups Alignment and improvement of processes and operations Coaching of new and existing hires

Pre-qualification of inbound inquiries for the complete PLM portfolio Insight delivery to direct and channel sales teams, helping to accelerate current opportunities and grow new interest Regular reporting and analysis of generated inquiries, lead quality and conversion rates Organization, promotion and follow-up of diverse marketing activites for demand creation

Organization of internal and external events Office management Daily organization of travelling and agenda for the Group VP Preparation of diverse presentations and speeches Project management and support in Sales, HR and IT

Global inbound inquiry management Multilingual customer support Prospect development and customer acquisition

Regular market analysis and reporting on findings Insight delivery to customers Client and partner relationship management Production of press articles for specialized magazines Organization of internal and external events

Preparation of documents and administration clearing for port customs Search and selection of diverse items and decorations for hosted yachts Supply order management Customer relationship support Interpreting and translation