Dr. Dominika Mazur

-- Collect user data and map customer journeys to create meaningful, engaging and measurable customer interactions. -- Most recent project was user experience mapping for a global video streaming company. Results will inspire innovation and set a new direction for digital strategy and product development. -- Define research scope, methods, requirements, timing and pricing for new client engagements.

-- Defined, planned and led mobile UX research, contextual inquiries, usability studies with eye tracking, interviews, surveys and participatory design workshops. -- Worked with UX designers, product managers, content strategists and developers to improve product UX, adoption and engagement. -- Supervised junior UX Researchers and reported to the VP UX. -- Clients: CDA, Facebook, Intel, Intuit, Netflix, PayPal, Quicken, SMUD, StubHub.

-- Performed design research to improve software interface for detecting cyber attacks. -- Taught and assisted graduate students with advanced statistics at the Department of Psychology. -- Supervised and trained twenty research assistants in data collection, software use and data analysis.