Elena Maria

ist offen für Projekte. 🔎

Inhaberin, Import Export - Customer Service&Sales Support Specialist, ElMaBo Support

Rotterdam, Niederlande

Über mich

My Passion: I am passionate about all aspects of international trading and more specific all logisic fields, with a natural and innate drive to solve problems, discover new opportunities and provide excellent service to all customers. My expertise: *broad experience and proven record in various senior operational positions involving: Import,Eexport and Cross Trading operations, Procurement and management of 3rd PL’s providers * International multi-modal logistics, customs and trade compliance * Customer Service (Order to Cash) and Global Sales (support) Who am I: *Accurate with attention to details *Skilled in focusing on providing excelent service to intern as well as extern customers *Skilled in avoiding/solving problems and dealing with customer complains *Proactive with hands-on and continues improvement approach *Fast, eager learner with good social skills

Fähigkeiten und Kenntnisse

ADR / IMDG
Customer-Relationship-Management
Reklamationsbearbeitung
Kundenservice
Sales Support
Kundenzufriedenheit
After Sales Management
Export
Import
Warehousing
Transport
Auftragserfassung
Backoffice
Warendisposition
Büroorganisation
Customer Experience Management
SAP
Englische Sprache
Deutsch
Kommunikationsfähigkeit
Empathie
Freundlichkeit

Werdegang

Berufserfahrung von Elena Maria

  • Bis heute 9 Monate, seit Okt. 2023

    Import Export - Customer Service&Sales Support Specialist

    ElMaBo Support

  • 5 Jahre und 8 Monate, Sep. 2017 - Apr. 2023

    Total Supply Chain / Logistik / Kundendienst (OtC) / Sales Support

    DSM Fiber Optic Materials / Covestro Netherlands BV

    Sales/Account Manager EMEA & Customer Service Representative/Sales Support

Sprachen

  • Deutsch

    Gut

  • Englisch

    Fließend

  • Niederländisch

    Muttersprache

  • Rumänisch

    Muttersprache

  • Italienisch

    Grundlagen

  • Französisch

    Grundlagen

Interessen

Global Logistics
Im/Export
Customer Service & Sale Support -alle Branchen; zB Chemikalien / Stahl / Petrochemie / Alg. Gewerbe

21 Mio. XING Mitglieder, von A bis Z