Enrica Mertens

Assisting companies with a broad portfolio of market entry services, including: - Strategic consulting of clients on their way into the Australian or German market - Industry analysis and market research incl. compiling of reports in German and English - Advising German/Australian small and medium size businesses on formation of branch/corporation in Australia/Germany

Responsibilities included: - Ensuring high levels of customer satisfaction through excellent sales service - Assisting during the planning and implementation of corporate events - Performing managerial tasks such as liaising with third-party suppliers, partaking in inventory management and customer relationship management - Utilising the retail software Traxs to conduct daily retail operations

Drafting correspondence for the manager of the Richard C. Holbrooke Forum Researching potential corporate and private supporters of the forum Preparation of meetings with individuals and corporate supporters of the forum Assistance in Event planning and execution Database Management Compilation of post-event donor reports and follow-up correspondence General administrative responsibilities

• Client and artist liaison • Supporting the Sales Team • Database maintenance • Website management • Organisation and planning of exhibitions and Vernissages

Subject areas: China in Developmental Perspective, African Development, Political Economy of Development I & II, Development Studies Theory, History and Policy.