Isabel Quinones

• Carrying out coaching sessions in person and online in Spanish and in English

Personal and group interviews. Employees’ payroll. Assessments for managers and future managers. Creating, developing and implementing the Inditex´ School: courses of customer services, fashion, merchandising...International support. Training International Recruitment Center’s new directors and assistants. HR benchmark projects. Exit interviews. Recruitment Center budgets. Employees international mobility.

Responsible for employee relationship issues: absenteeism, performance, sickness, maternity leaves. Elaborating regional HR budgets. Responsible for stores productivity. Identifying talent within the managers and employees. Store manager and assistant manager assessments. Performance evaluation based on KPIs. Over-viewing the labour calendars, daily schedules, holidays. Selecting and training managers und employees. Responsible for health and safety. Relocation programm.

Managing stores staff expense budget compliance. Carrying out the managers and staff interviews. Dealing with the disciplinary and appeal process. Responsible for managers and employees payroll. Dealing with Trade Union issues. Training employees on health and safety, store policies, etc. Developing the employee compensation and benefit policies. Responsible for employee relationship issues.

General support to Regional Human Resource Partner and Regional Business Manager. Advising senior managers, personnel managers and employees on employee relationship issues. Coordinating and dealing with disciplinary and appeal processes. Responsible for senior managers payroll, holidays and schedule. Undertaking a project to control absenteeism within the region, especially long-term sickness. Responsible for the effective management of regional budgets.

Carrying out the selection and recruitment process in the store. Short-listing CVs and interviewing candidates. Managing and providing strategic and practical support on labour issues. Planning and controlling the labour budget, monitoring colleagues´ holiday and schedule. Absence monitor and controller. Advising, coaching and participating actively in disciplinary processes with business line and senior managers. Running store payroll process.

Organised, developed, implemented and evaluated training courses. Assisted in management of annual courses review process. Responsible for funding management from private and public organizations. Responsible for training, development and assessment of students’ work placements from University Complutense of Madrid. Advising our clients, mainly educational institutions, on the adequacy of training courses.

Managing & Developing People, Learning & Development Processes, Diversity & Change Management, Selection & Assessment Management, Rewarding Employees, Facilitating Organisational Change & Transition und Information Management.

Training in the workplace, Psychology of human relations and groups, Social psychology of training in the workplace, Employment sociology, Intelligence enhancement programmes, Pedagogy and Psychopathology in adult life and old age, Social and employment psychopathology, Health education.