Dipl.-Ing. Jasmin Mizic

• conception and implementation of IT projects • introducing, optimizing and documenting of IT systems and processes • modification and documentation of IT security and data protection • first level support and escalation to second level support • ensuring the functionality of the IT infrastructure • system administration of servers, networks and database

• Fiscal systems specialist (Kimtec, Mikroelektronika, Tring, Config) • Department manager for fiscal systems • Service technician for IT equipment • Field interventions on IT systems • Maintenance and configuration Windows server 2008, 2012 and 2016 • Configuration, diagnostic and troubleshooting on computer networks • Development and implementation of backup strategy • Protection of servers, computers and users from cryptolockers • Support for Business-information system NIBIS (ERP)

• management and planning of the production process • management and control of human resources • implementing innovative procedures and control for staff effectiveness • maintenance and improvement of relations with partners • financial reports • reports on production and efficiency of the production and staff - monthly and daily basis

• acquiring and maintaining new partners and projects related to IT Security • maintain and improve relations with partner companies • finding new customers and partners • presentations to partners and customers • establishing and maintaining relationship with new customers

• servicing computers, laptops and printers • Configuration and implementation of computer networks • preparation and implementation of projects • preparation and management (monitoring) of tenders • Finance reports • Diagnostics and servicing in IT systems • managing IT service department and its resources