Jekaterina Marits
Angestellt, Operations, Community Lead, WeWork
Frankfurt am Main, Deutschland
Werdegang
Berufserfahrung von Jekaterina Marits
Bis heute 5 Jahre und 8 Monate, seit Nov. 2018
Operations, Community Lead
WeWork
• Coordinating the cleaning and the maintenance team, taking care of maintenance projects • Managing Food and Beverage offering • Addressing day-to-day landlord issues • Organising the move-in and move-out schedules • Supporting the Community Manager in making strategic decisions
3 Monate, Sep. 2018 - Nov. 2018
Assistant Facility Management
JLL
Relocated to Frankfurt due to Brexit
1 Jahr und 6 Monate, Dez. 2016 - Mai 2018
Hotel Manager
Tallink SPA & Conference Hotel and Tallink Express Hotel, Estonia
• Guided and trained 100+ team members in 2 hotels to ensure career progression and satisfaction with the work place • Improved cleaning level in the hotels and increased sales at the front desks • Effectively and promptly solved issues • Controlled the costs and analyzed operational results
6 Monate, Nov. 2015 - Apr. 2016
Catered Ski Chalets Manager
Horn Estate GmbH Kitzbühel, Austria
• Directly supervised and coordinated the team of 20 people and 3 properties • Grasped business opportunities and found business partners • Created and implemented CRM
6 Monate, Mai 2015 - Okt. 2015
Project Manager of Resort Development
Cemwall Ltd., Russia/Greece
• Created the Design Brief for the ultra-luxury all-villas resort in Greece • Successfully represented the owner and the company’s interests • Conducted technical due diligence report, market research, feasibility study, master plan design and operator selection
3 Jahre und 7 Monate, Apr. 2011 - Okt. 2014
Guest Relation Manager
Danai Beach Resort & Villas, Greece
• Demonstrated superior customer serving skills by annually receiving the highest scores from the Leading Quality Assurance audits and countless positive guests’ feedbacks • Actively and successfully resolved guests’ complains and handled special requests • Built strong relationships with travel agents and other business partners
6 Monate, Okt. 2013 - März 2014
Guest Service Agent
Burj Al Arab
• Received full training and insights on Burj Al Arab guest service standards in FO, HK, F&B, and Sales Departments • Worked with industry leading experts
Ausbildung von Jekaterina Marits
1 Jahr und 11 Monate, Aug. 2011 - Juni 2013
Hotel- und Tourismusmanagement
Haaga-Helia University of Applied Sciences
1 Jahr und 10 Monate, Sep. 2009 - Juni 2011
Service Management
Business Academy Copenhagen NORD
Sprachen
Russisch
Muttersprache
Englisch
Fließend
Deutsch
Gut
Griechisch
Gut
Estonian
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