Ken Lawrence
Angestellt, Admin Assistant, The JamHouse
Birmingham, Vereinigtes Königreich
Werdegang
Berufserfahrung von Ken Lawrence
Bis heute 15 Jahre und 10 Monate, seit Sep. 2008
Admin Assistant
The JamHouse
Handled multifaceted clerical tasks including data entry, filing, records management and billing, securing bookings and front-desk reception. Maintained database and ensured premium quality to all customers, performed banking procedures and maintained Personnel Files regularly. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
5 Monate, März 2008 - Juli 2008
Shift Manager
One Stop Stores
Superb customer service, cash management, diplomatic during times of conflict between staff members, shift key holder during daytime shifts, flexible working during day and night times covering long working hours and short notice changes to rota.
3 Jahre und 3 Monate, Jan. 2005 - März 2008
Supervisor
The Works Retail
Advanced to increasingly responsible positions, culminating in management role with oversight for a full-service store. Directed numerous employees and managed sales, inventory, merchandising and cost control. Maintained high standards in health and safety and complied with regulatory guidelines.
1 Monat, Dez. 2004 - Dez. 2004
Christmas Temp
Clintons Cards
Working under time constraints and pressure during merchandising, housekeeping and customer service based roles. Resolving customer issues quickly and efficiently.
4 Monate, Juli 2003 - Okt. 2003
Data Capturer
Parade Marketing Services
Temporary office placement during summer holidays between education. Working accurately yet with speed, working flexible hours with short notice call in, weekends and evenings.
2 Jahre und 11 Monate, Juli 2000 - Mai 2003
Paper Delivery
Birmingham Post and Mail
Delivering bulk quantities of newspapers twice per week on time, covering other distributors annual leave at short notice. Excellent customer service and working relationship with customers and team members alike.
1 Monat, Feb. 2003 - Feb. 2003
Work Experience
BT
Commuting around the Birmingham area to work indoors in peoples homes, and outdoors regardless of weather conditions.
Ausbildung von Ken Lawrence
1 Jahr und 8 Monate, Juli 2006 - Feb. 2008
GNVQ Retail Operations (Level 2), Pass
Intec Business College
Completed whilst employed at The Works Retail. Modules included Customer Service, Cash Handling Procedures, Merchandising, Product Knowledge, Teamwork and Teambuilding, amongst others.
1 Jahr und 11 Monate, Sep. 2003 - Juli 2005
BTEC National Diploma in IT, Not Graduated
Solihull College
Website Design, Programming, Use of Databases, Present Graphical Images, Understanding of Computer Hardware, Researching using the Internet, Skills for Employment, Money Management.
4 Jahre und 11 Monate, Sep. 1998 - Juli 2003
7 GCSE Grades C+
Handsworth Grammar School
A* Drama & Theatre Studies, A Mathematics, C English Language, C English Literature, CC Science (Double Award), C Art
Sprachen
Englisch
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