Khachik Makyan

Angestellt, Customer Support Service Agent, Concentrix Global Services GmbH

Abschluss: Master's, Willy Brandt School of Public Policy, Erfurt University

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Organizational skills
Team work
Business English
Customer Support
Teaching English as a foreign language
English Language
Microsoft

Werdegang

Berufserfahrung von Khachik Makyan

  • Bis heute 2 Jahre und 9 Monate, seit Okt. 2021

    Customer Support Service Agent

    Concentrix Global Services GmbH

    Supporting and expanding customer's self-serve advertising customer base; Managing all different types of inquiries generated via activities such as chat, email, calling, and social media messenger; Demonstrating the value of advertising solutions and providing post-sales support for all self-service products; Serving as a single point of contact for advertisers and agencies (SMB) for different types of inquiries.

  • Bis heute 3 Jahre und 9 Monate, seit Okt. 2020

    Online English teacher

    Foxford online school

    Teaching Business English to Adults

  • 2 Jahre und 3 Monate, Aug. 2019 - Okt. 2021

    Executive Assistant

    Embassy of the Republic of Armenia to Germany

    Secretarial support, i.e. setting up internal and external meetings and maintaining calendars; Accounting and external reporting processes: implementing and documenting financial transactions, preparation of expense reports, invoice sorting, and filing, account reconciliation; Logistics and business trip management; Handling regular communication with external organizations; Planning and assisting with official events, tracking event budget and expenses, and monitoring event supplies.

  • 1 Jahr und 2 Monate, Apr. 2018 - Mai 2019

    Website translator

    Ayb Educational Foundation

    Website translations from English into Armenian in the spheres of Mathematics (Algebra, Geometry, and Trigonometry) Statistics, and IT from English into Armenian.

Ausbildung von Khachik Makyan

  • 2 Jahre, Okt. 2018 - Sep. 2020

    Public Policy

    Willy Brandt School of Public Policy, Erfurt University

    Introduction to Public Policy; Comparative Public Policy; Economic Analysis and Modeling; Quantitative Analysis and Empirical Methods; Game theory; Strategic Management and Public Administration; Financial Management in the Public Sector; Political Advocacy and Leadership; Social and Digital Entrepreneurship; Foreign Policy Analysis; Non-Profit Management; Sustainable Development from a Local-Global Policy Perspective.

  • 3 Jahre und 10 Monate, Sep. 2014 - Juni 2018

    Political Science

    Yerevan State University

    Political map of the World; Theory of Politics; History of International relations; Political Sociology; Political Studies in the Ancient and Middle Ages; Political Psychology; Political Parties and Pressure Groups; Political Culture; Theory of Democracy; Comparative Politics; Civil Society.

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Fließend

  • Russisch

    Muttersprache

Interessen

Languages

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