Kseniya Yakushkova
Angestellt, Recruiter, THE GRAVITY AGENCY
Dnipropetrovsk, Ukraine
Werdegang
Berufserfahrung von Kseniya Yakushkova
Bis heute 7 Jahre und 11 Monate, seit Aug. 2016
Recruiter
THE GRAVITY AGENCY
7 Monate, Feb. 2016 - Aug. 2016
HR Generalist
nGen
• Full-cycle search employees; • Conduction group and individual interviews; • Adaptation and training new employees; • Development of internal regulatory documents; • Organization of training events and presentation for employees; • Active role in building corporate culture.
• Application review, candidate searches via LinkedIn and other possible sources; • Reviewing resumes received and conduct preliminary candidate screenings; • Communicating with candidates and providing all necessary information about the company; • Providing recommendations about candidates to Recruiter / Senior Recruiter team members.
1 Jahr und 10 Monate, Dez. 2013 - Sep. 2015
Head of Сustomer Service Center
Intertelecom
Monitoring the implementation of sales plans; • Staff recruitment and training; • Attestation and checking of knowledge; • Development of individual incentive plans; • Organizing events and trainings; • Full scale management of business offices.
3 Jahre und 1 Monat, Dez. 2010 - Dez. 2013
Specialist Customer Service Center
Intertelecom
• Consulting and work with clients; • Active sales services; • Work with customer CHURN; • Work with conflict clients
4 Jahre und 3 Monate, Juni 2006 - Aug. 2010
Call Center Agent
MTS Ukraine
• Obtaining client information by answering telephone calls; • Interviewing clients; • Verifying information; • Solving clients’ problems.
Ausbildung von Kseniya Yakushkova
2005 - 2010
Telecommunication systems and networks
National Mining University, Dnipropetrovsk
Master's degree of Telecommunication systems and networks
Sprachen
Englisch
Gut
Deutsch
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