Mark Dennis

Angestellt, Director, AC4B AllCalls4Business

Dunedin, Vereinigte Staaten

Fähigkeiten und Kenntnisse

Over 15 years experience
Expatriate experience
Philippines culture
Site Management
Multi department management
Direct reports
KPI
SLA
Client Management
Start up
Growth
Team
Goals

Werdegang

Berufserfahrung von Mark Dennis

  • Bis heute 16 Jahre und 7 Monate, seit Dez. 2007

    Director

    AC4B AllCalls4Business

    BPO, SITE DIRECTOR, BUSINESS DEVELOPMENT, ESL AGENT TRAINER Client acquisition, product training and client launch Profitable contact / call center management with offshore Philippines locations. Serving nationally recognized as well as small to medium size businesses. Drive all aspects of multi-site operations; hold full P&L responsibility, and oversee sales, HR, client management / customer service. Develop training programs. Author and implement targeted marketing collateral and sales scripts.

Sprachen

  • Englisch

    Muttersprache

  • Französisch

    Grundlagen

  • Spanisch

    Grundlagen

  • Visaya

    -

  • Tagalog

    -

Interessen

Family
Catholic
Reading
Beach

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