Martin Moessel
Angestellt, Actively Seeking New Employment Opportunities, Self
Munich, Deutschland
Werdegang
Berufserfahrung von Martin Moessel
Bis heute 7 Jahre und 5 Monate, seit Feb. 2017
Actively Seeking New Employment Opportunities
Self
7 Jahre und 6 Monate, Aug. 2009 - Jan. 2017
Director, Customer Support
ORACLE Deutschland B.V. & Co. KG, München
Responsibility for worldwide post-sales support for Oracle Middleware (2009 - 2011) and Oracle E-Business Suite (2011 - 2017) respectively; Lead worldwide distributed teams of up to 150 members; Lead and participated in several project teams, e.g. Upgrade Advisors, Patching Strategy, Self Service Automation
2 Jahre und 7 Monate, Jan. 2007 - Juli 2009
Director Customer Support
BEA Systems USA (now Oracle)
Responsibility for post-sales support for North- and Latin-American customers; Lead a team of 100 employees at 3 US Locations; Successful integration of the BEA Systems team into the Oracle Support structure while increasing customer satisfaction and loyalty; Definition of improved prioritization and escalation processes in collaboration with the leaders of R&D, Presales, and Mission Critical Support
8 Jahre und 6 Monate, Aug. 1998 - Jan. 2007
Manager
BEA Systems Germany (now Oracle)
1 Jahr und 5 Monate, März 1997 - Juli 1998
Software Developer
BEA Systems USA (now Oracle)
4 Jahre und 7 Monate, Sep. 1992 - März 1997
Software Developer
Sybase USA (now SAP)
Ausbildung von Martin Moessel
6 Jahre und 8 Monate, Okt. 1985 - Mai 1992
Computer Science
Technische Universität München
Database, information retrieval, search engines
Sprachen
Deutsch
Muttersprache
Englisch
Fließend