Paya Moghtanem
Bis 2021, Core Performance Senior Specialist, MTN Irancell
Leipzig, Deutschland
Über mich
Professional Profile An analytical and result-driven lead specialist with 15+ years of working diversely in different roles in cross-function digital transformation projects in information communication technology and industrial automation fields with consolidated experience in both technical and business domains within multinational companies. Confident and ambitious, a visionary leader skilled in wide-ranging technology initiatives, providing a unique insight into the business. Self-driven and passionate with a constantly learning mind to combine business acumen, technology, and market insight to design innovative solutions to solve complex problems and improve customer experiences. Area of Interest Industry 4.0 - Digital transformation – Operational excellence – Technology innovation - Customer experiences
Werdegang
Berufserfahrung von Paya Moghtanem
Manage international projects with more than 3 different technical teams in 4 countries. Work closely with different international customers and subcontractors to deliver the best service. Develop project plans and manage operational activities to meet company cash flow targets. The support sales team from the project point of view. Participant in multiple projects and different roles to deliver the best customer experience to customers around the globe
5 Jahre und 4 Monate, Nov. 2015 - Feb. 2021
Core Performance Senior Specialist
MTN Irancell
Team leader with more than 10 specialists and developers. Develop function strategy and drive programs and manage operational activities to improve network service availability and support business teams from the technical and analytical point of view. Participant in multiple transformation projects and different roles to deliver the best customer experience to the largest digital mobile operator with 50 million subscribers 40% market share.
3 Jahre, Dez. 2012 - Nov. 2015
Mobile Network Core Performance Engineer
MTN Irancell
Participate in different projects and programs as a mobile core expert engineer in the Irancell network. Design, engineering, and Implement cross-function programs to improve productivity within the divisions. Supervise and track Huawei manage service' SLA to make sure that KPIs in the safe side and end customers are happy with services.
Network Performance Engineer - As a part of the back-office in the network operation center in Huawei manage service projects. Closely involved in 24/7 operation and maintenance, analyses, planned activities, troubleshooting, roll-out projects, and network KPIs monitoring in Irancell managed service projects.
Ausbildung von Paya Moghtanem
1 Jahr und 2 Monate, Dez. 2019 - Jan. 2021
Business Administration
University of Tehran
Strategy
2 Jahre und 8 Monate, Feb. 2007 - Sep. 2009
Mobile Telecommunication Engineering
ICT Faculty
ICT
Sprachen
Englisch
Fließend