Priyanka More

Working on ServiceNow development for 4+ years. Strong understanding of tool and good problem solving skills and hands on experience in development and enhancement of major modules like ITOM, ITSM and ITBM, I like to indulge in all endeavours with utmost adherence. Technical Expertise : • Worked on Fuji, Geneva, Helsinki, Istanbul, Jakarta, Kingston, London, Madrid, New York, Orlando and Paris versions of Service-Now and instance upgrades • Worked on Application Certification and publication of application on ServiceNow Application Store. • End to end Implementation of ServiceNow applications like Incident, Problem, Change, Knowledge, Project Portfolio, Demand, Idea, Service Catalog, CMDB, Asset, CI Relationship, Custom UI Pages, Custom Applications, CMDB Modelling, Discovery Troubleshooting, Integrations (LDAP, REST) and mid-server installation on Service-Now. I believe in constantly expanding my horizon.