Rajesh Bhardwaj

I possess multitasking ability and gained professional experience in several domains, which includes BPO, Recruitment firm and Digital marketing firm. As agent: I assisted customers to resolve their queries related to software troubleshooting on Windows and Mac. As Supervisor: Managed a team, been responsible to attaining the assigned targets As Trainer: Imparted training to new hires and upskill sessions for veterans. As Quality analyst: Quality check for the calls and took coaching sessions. As Manager: Handled projects and maintained service level agreements. Proven abilities; Ø Team management. Ø Analytical thinking. Ø Data scientist. Possess the knowledge of: Ø Computer Software troubleshooting, (Windows OS, OSX and IOS) Ø MS Office. Ø MCSE AND CCNA certified Ø Credit bureau (worked for Equifax USA) Ø Digital Marketing (managed the team of website developers, SEO, SMM, Content Writers, PPC experts). Ø Google analytics, google trends, Adsense, google ads. Ø Wordpress and Wix