Scott McCallum

Part of project team tasked with moving Siebel UCM application platform for major Bank onto latest Oracle Exalogic/Exadata platform. I am the Lead Siebel technical architect responsible for application migration components, installation support and performance tuning of real time services. Project has now successfully gone live and I am now working in an advisory role to Oracle Managed Services organisation who are responsible for post go live run and maintain activities.

Hired as Siebel subject matter expert into the Enterprise Application Services group to provide Siebel expertise to HP Oracle practice. Responsible for supporting sales teams with services bids, providing collateral and proposal generation. Was responsible for putting together a bid which resulted in HP Australia winning first major Siebel project work.

Moved to Sydney to work as Principal consultant with SMS in the CRM business unit. Responsible for presales and collateral development for MDM. Was later placed in Westpac as solution designer for Siebel UCM project

Multiple Siebel Positions, from developer to team lead and Global solution architect. Worked in Munich and also California. Responsible for designing and implementing sales application for HP world wide sales organisation. Also acted as liason to HP offshore development team

Applying a strong technical knowledge of the area within a role that required the creation and implementation of technical interfaces both in and out of the Siebel 6.0 application · Pivotal to the completion of a critical project to deliver an integrated direct sales platform for Compaq EMEA, including key interface design to integrate Siebel with SAP.

Entrusted with the role of Technical Lead within the European HQ ECommerce team, with a focus upon the implementation and support of all Partner ECommerce applications Demonstrating high-level Project Management abilities within the role, with further responsibility for the implementation/support of a worldwide partner extranet site across Europe Pivotal to the completion of a critical project to deliver an integrated direct sales platform for Compaq EMEA

Attaining an initial understanding of Siebel within a role focused upon the development and maintenance of all call centre reporting applications for data extraction from Siebel Developing applications to the highest standards of professionalism, using a combination of Microsoft Access, Visual basic and Business Objects Actively involved in the support of the Compaq worldwide Reseller Extranet site, including resolution of production

Playing a key role within Tools and Technology for Telephone Support Group, responsible for the design of applications used within Compaq’s European Call Centres Acting in a senior role on the Pan European Compaq Call Centre start up in Dublin, Ireland