Sharanajata Mishra
Angestellt, Support (Project) Manager, SOA IT Solutions Pvt. Ltd.
Bangalore, Indien
Werdegang
Berufserfahrung von Sharanajata Mishra
Bis heute 10 Jahre und 3 Monate, seit Apr. 2014
Support (Project) Manager
SOA IT Solutions Pvt. Ltd.
Currently managing project delivery operations. Responsible for handling 24x7 support with 12 members working across all time zones. Submit weekly project progress report to the stakeholders and attend client call thrice weekly to provide project updates and discuss areas of improvement.
2 Jahre und 8 Monate, Sep. 2011 - Apr. 2014
Manager
Pilani Soft Labs Pvt. Ltd. (redBus.in)
Responsible for managing product/application support & operations teams (Level 1 & 2) & providing adequate support to the teams using the products/applications (viz. Call Center, Operations, Finance, etc.), while coordinating with Engineering/Product teams & partnering software companies.
1 Jahr und 7 Monate, März 2010 - Sep. 2011
Product Support Engineer
Axentis Software Private Limited (a Wolters Kluwer Business)
Responsible for providing adequate product/application support to the clients (mostly US & European) using products/applications.
Ausbildung von Sharanajata Mishra
Master of Computer Applications
Biju Patnaik University of Technology
Computers
Sprachen
Englisch
-