Shreya Mohal
Angestellt, Principal, Strategy and Operations, Gartner
Berlin, Deutschland
Über mich
5 years of work experience in research, strategy, and customer experience in the IT, education, and consumer goods industries. As a Senior Specialist at Gartner, I co-lead a global talent research product with hundreds of research reports accessible by thousands of clients. Additionally, I have collaborated with the global and regional cross-functional teams and stakeholders on a firm-wide business strategic project of launching 13 high visibility research initiatives in a year for clients of Fortune 500 companies. My previous work experience includes: • Independently managing the global research outflow of a talent product, • Streamlining processes and documenting guidance on a research methodology that improved scalability of insights, • Acting as the university brand ambassador and supporting with branding and marketing initiatives, and • Strengthening customer experience and effectively collaborating with sales and marketing teams in a consumer goods organization
Werdegang
Berufserfahrung von Shreya Mohal
Bis heute 2 Jahre und 4 Monate, seit März 2022
Principal, Strategy and Operations
Gartner
o Mobilize a team to deliver high-quality insights and drive innovative projects. o Prioritize and handle multiple projects simultaneously and communicate weekly updates to senior leaders. o Analyze data, synthesize findings to recommend best practices on content planning and delivery, and scale learnings. o Monitor KPIs for a research product and communicate progress to senior leaders. o Establish processes and develop conceptual frameworks for an ongoing business-priority project for 50 clients.
1 Jahr und 6 Monate, Okt. 2018 - März 2020
Specialist - Research and Advisory
Gartner
Independently managed the global research outflow of a talent product, delivering 70+ publications in 1 year. Visited Gartner’s London office to contribute to a research program on organization design and change management, attended by 20+ HR leaders from Fortune 500 companies. Documented and shared best practices on a research methodology that helped scale insights and decreased researchers’ production efforts by 50%. Onboarded 15 associates to Gartner’s culture and team responsibilities.
10 Monate, Nov. 2017 - Aug. 2018
University Student Ambassador
Queen's University Belfast
Guided students on their queries, 20 hours per week, by blogging and organizing campus sessions. Consulted 100+ potential and incoming students during a one-month internship in India. Nominated from the social sciences and business school for a study trip to Brussels.
1 Jahr und 2 Monate, Juli 2016 - Aug. 2017
Service Executive and Coordinator
Bluestar Limited
Strengthened customer support and experience for the water purifier business unit by collaborating with 20 sales and marketing team members. Supervised the operations of 10 service centres, with a combined workforce of 80+. Award: Best Service Partner - Coordination and Management.
Ausbildung von Shreya Mohal
1 Jahr und 1 Monat, Sep. 2017 - Sep. 2018
MBA
Queen's University Belfast
Sprachen
Englisch
Fließend
Deutsch
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