Sushovita Mazumder

E-commerce professional with an overall experience of 11 yrs working in different roles in Catalog Operations, Product & Category Management. In-depth knowledge of the E-commerce market & End-to-end process knowledge of Business Unit Launches on e-commerce platforms. Collaborated with cross functional teams to deliver impeccable customer experience that yields high business impact, be it building AR models for a better furniture category throughput or training chatbots for an impeccable UX. Managed various projects on localisation & ML model implementation across e-commerce platforms in collaboration with engineering teams. Worked as Category Marketing Manager for Pre-purchase experience in Furniture BU, managing UX journey from cart adds to buy now - in short all you know about a customer journey! Currently working with PCM Group’s ecommerce success in a dynamic industry, where our united passion for sports and innovation will transform every click into a thrilling shopping journey.