Thomas Grameth
Angestellt, Account-Manager, Ericsson Austria
Wien, Österreich
Über mich
• 20 years’ experience in Ericsson Service Delivery, Operation and Customer Support • Business Owner and ADM Sales responsible for Austria (NCE) • Line-management in ADM & MSIT Austria for 14 FTE • Leading a high performing team of Senior Solution Architects, Integration Engineers and Testers as they support Ericsson customers in planning and delivering key projects • Cost Center responsible (KPI Billability, Utilization, Absorption, NS, Costs and UM) • Engaged in multiple Pre-Sales for Wireline, Radio, TV & Media and I&S (Smart Meter Backend) • Generated continuous AoS and Upsales in the various areas like IPTV and I&S domain - Add-On Sales Champion in 2014 • Close customer intimacy on a daily basis – Achieved SDM of the year for RWCE award 2015; F2F approach - Let’s talk instead of mail • Customer-oriented mindset, Daily Learner, Hardworking, Self-Motivated and determined for upcoming challenges, result-driven • Fluent German and English
Werdegang
Berufserfahrung von Thomas Grameth
Bis heute 3 Jahre und 11 Monate, seit Aug. 2020
Account-Manager
Ericsson Austria
Bis heute 4 Jahre und 5 Monate, seit Feb. 2020
Authorized Representative (Prokurist) - Ericsson Austria
Ericsson Austria
Bis heute 7 Jahre und 9 Monate, seit Okt. 2016
Head of ADM & MS-IT Austria and SDM IPTV
Ericsson Austria GmbH
5 Jahre und 4 Monate, Juli 2011 - Okt. 2016
Service Delivery Manager A1 - IPTV
Ericsson Austria GmbH, http://www.ericsson.com
1 Jahr und 3 Monate, Mai 2010 - Juli 2011
Manager Service Delivery TAG
Ericsson Austria GmbH
Operation Responsible for TAG (Telekom Austria Group) for Service Delivery
4 Jahre und 2 Monate, März 2006 - Apr. 2010
MUCE Competence Domain Manager UTRAN
Ericsson Austria GmbH
Network Support Group Manager for Market Unit Central Europe
2 Jahre, Apr. 2004 - März 2006
System Engineer UTRAN
Ericsson Austria GmbH
Support Ericsson UTRAN (RNC, RBS)
2 Jahre, Apr. 2002 - März 2004
Senior System Engineer Voice, AXE Switch
Ericsson Austria GmbH
Support and O&M, AXE10, ETel Austria
1 Jahr und 8 Monate, Sep. 2000 - Apr. 2002
System Engineer Voice, AXE Switch
Ericsson Austria GmbH
System Engineer Voice, AXE Switch, Cybertron AG
Ausbildung von Thomas Grameth
LCC - LEADERSHIP CORE CURRICULUM
Business Competence
Wifi
European Business Competence* Licence (EBC*L) Level A
Nachrichtentechnik
HTL Nachrichtentechnik
Sprachen
Deutsch
Muttersprache
Englisch
Fließend