Vincent MICHEL
Angestellt, Customer Relationship Project Manager, ArcelorMittal - Florange, France
METZ, Frankreich
Werdegang
Berufserfahrung von Vincent MICHEL
Bis heute 12 Jahre und 9 Monate, seit Okt. 2011
Customer Relationship Project Manager
ArcelorMittal - Florange, France
Automotive and Industry Markets (EU and Export) *Customer Relationship Management: implementation and management of Key Performance Indicators *USIBOR Project (operational merger of 3 plants to support the USIBOR production): logistics project coordination between customers, IT / Technical / Logistics departements, supply chain coordination *Operational Support: day to day support for 10 sales assistants (Sales administation, CRM), training, SAP Key User *Member of the logistics crisis unit
2 Jahre und 3 Monate, Aug. 2009 - Okt. 2011
Customer Account Manager
ArcelorMittal - Florange, France
*Logistics: piloting deliveries from continental facilities, monitoring and controlling transit consignment storage activities and JIT deliveries to customers *Administration: booking and monitoring of orders from placement to delivery, maintaining contract files; regular reporting to customer and upper management *Commercial: updating sales and forecast volumes, prices and market share information
2 Jahre und 7 Monate, Jan. 2007 - Juli 2009
Sales Assistant - Permanent contract
ArcelorMittal - Stuttgart, Germany
Customer: BMW UK - Transfer from UK *Logistics: piloting deliveries + stock management *Administration: booking and monitoring of orders from placement to delivery *Financial and technical reconciliations *Long term activities (new vehicles, account transition from UK to Germany, new route logistique)
1 Jahr und 9 Monate, Apr. 2005 - Dez. 2006
Account coordinator - Permanent contract
Arcelor - Solihull, UK
*Logistics, Administration, Commercial, Financial activities: see above for details *Long term commercial and logistics projects: transition to unique entry system (ex Usinor systems to SAP), EDI implementation (Electronic Delivery Instructions), change of stock partners, MG Rover outsource (product end, transfer to subsuppliers).
3 Monate, Jan. 2005 - März 2005
Events Coordinator - Temporary contract
The Custard Factory / Old Library - Birmingham, UK
Reporting to Events Manager - Corporate and private events, Bookings management, quotations - Liaison with suppliers, invoicing and credit control - European Rural Development Fund scheme completion (Community projects)
7 Monate, Jan. 2002 - Juli 2002
Trainee reporting to International Manager
F Communications
Manufacturing Supervision of Records and Marketing tools - Coordination of the international distribution network
7 Monate, Juni 2001 - Dez. 2001
Trainee - PR Consultant & Development
Actus High Tech – Groupe Actus (PR Agency, Paris, France)
PR Consulting Activities – Promotional Events management - Establishment of partnerships with PR agencies over Europe - NB : High Tech activity of Actus
Ausbildung von Vincent MICHEL
10 Monate, Sep. 2002 - Juni 2003
Business
The University of Birmingham, UK
European Affairs, General Strategic Management, Marketing (B2B and B2C, including consumer behavious and advertising), International Business (Import, Export, International Strategy)
2 Jahre und 10 Monate, Sep. 1999 - Juni 2002
Business
Ecole Supérieure de Commerce de Clermont, France
HR, Marketing, Stratgegic Management, Finance and Accountancy, Statistics Methods - Specialisation: International Business
Sprachen
Englisch
Fließend
Deutsch
Gut
Französisch
Muttersprache